Terms and Conditions

NOTE: Warranty turn around time, minimum 14 days.

Agreement Digital Worx and its affiliates (suppliers and service providers) provide their services to you subject to the conditions detailed in this agreement. By using the Digital Worx website and/or registering to shop on Digital Worx you confirm that you have familiarized yourself with the terms and conditions governing the conduct of parties accessing or using the Digital Worx website to trade and that you agree to be bound by these terms and conditions.Digital Worx and its affiliates (suppliers and service providers) provide their services to you subject to the conditions detailed in this agreement. By using the Digital Worx website and/or registering to shop on Digital Worx you confirm that you have familiarized yourself with the terms and conditions governing the conduct of parties accessing or using the Digital Worx website to trade and that you agree to be bound by these terms and conditions.
Your access to the Digital Worx website and use of any services provided by Digital Worx including any purchases made by you from Digital Worx are subject to terms and conditions established under the following headings.
  • Terms of Use of Digital Worx Website
  • Terms of Trade with Digital Worx
  • Privacy and Security Statement
  • Intellectual Property Statement
  • Dispute Resolution
  • Compliance with statutory consumer protection provisions

Terms of Use of Digital Worx Website
Digital Worx grants you a limited license to access and make personal use of the Digital Worx website. You are not allowed to modify (other than page caching) the website or any portion thereof without the prior written consent of Digital Worx.
This license does not permit any resale or commercial use of the Digital Worx website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Digital Worx website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Digital Worx website so long as the link does not portray Digital Worx, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Digital Worx logo or other proprietary graphic or trademark, or those of their affiliates, as part of the link without prior written permission of the owner of the graphic or trademark.
Digital Worx may provide links from the Digital Worx website to other websites which may offer services to you and is not responsible for evaluating the content or offerings made on these websites.
YOU EXPRESSLY AGREE THAT YOUR USE OF THE Digital Worx WEBSITE IS AT YOUR SOLE RISK
TO THE FULL EXTENT PERMISSIBLE BY SOUTH AFRICAN LAW, Digital Worx DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Digital Worx WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE Digital Worx WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
All warranty on products are strictly compliant with the Consumer Protection Act. Should an additional manufacturer’s warranty be afforded on the product, such product will be returned at our cost to the end-user, if found in compliance with the terms of such warranty
Applicable law

The Digital Worx website and all communications and transactions concluded using the website, are governed by, and you agree to, the application of the laws of the Republic of South Africa. As the website is targeted at South African citizens and residents any limitations on implied warranties or the exclusion or limitation of certain damages which may be applicable under the laws of any other jurisdiction are expressly waived by you.

Invitation to do business
Only when Digital Worx has accepted your offer to purchase and the acceptance is communicated to you, will an enforceable agreement of sale be transacted.
Despite our best efforts, a small number of the products or services offered on the website may be mis-priced. If we discover a mis-pricing, we will do one of the following:
  • If the correct price is lower than our stated price, we will charge the lower amount.
  • If the correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before accepting your order or notify you that the order has not been accepted.
< br /> IMPORTANT: If any products or services are supplied and delivered to you directly by, or through, a third party, even though access to the products and services is gained through the Digital Worx website, the supply of these products and services may be subject to conditions which differ from those governing the terms of trade with Digital Worx. You shall be solely responsible for ensuring that you understand and agree to the terms and conditions governing the sale of these products and services. Place and time of agreement
Agreement as to the terms of use of the Digital Worx website shall be deemed to have be accepted by you at the time that you first accessed the Digital Worx website.< br/> Backorders< br/> Due to the popularity of some products or services, Digital Worx may not always have any products or services ordered by you in stock. Digital Worx will accept orders for out of stock products or services to ensure that you will be the first to receive the item once it becomes available. If the products and services ordered by you are not available or only a portion is available, you may cancel the order, or re-order the quantity that is available, or place a backorder. Once the products or services become available, it will be shipped to you.< br/> Electronic communications
When you visit Digital Worx or send e-mails to us, you are communicating with us electronically. Digital Worx will communicate with you by e-mail or by posting notices on the Digital Worx website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Registration
Registration as a purchaser is restricted to individuals who may legally enter into binding and enforceable agreements. No person under the age of 18, or not legally permitted to enter into a binding and enforceable agreement, may register as a purchaser. Any person not permitted to register as a purchaser but who does so, shall be guilty of committing a fraud and Digital Worx may take whatever legal action it deems necessary to obtain the appropriate relief.
In registering as a purchaser you are required to provide Digital Worx with, complete and accurate information about yourself and you warrant that the information provided is correct.
If you are in breach of, or Digital Worx believes that you may breach, any of the terms and conditions governing the use of, or trading using the Digital Worx website, Digital Worx may, in it's absolute discretion, either suspend or terminate your registration as a purchaser.
Password
You are solely responsible for ensuring the confidentiality of your password, which authenticates your identity. You acknowledge this responsibility and agree that any communication or transaction that may be made using your password, shall be attributed to you.
If you suspect that the confidentiality of your password has been compromised you should immediately advise Digital Worx of this fact by email. Digital Worx shall on receipt of the email suspend your registration pending your further instructions. You shall remain responsible for all transactions effected prior to the suspension of your registration and liable for any payments that may flow from these transactions.
Digital Worx may amend the terms and conditions governing access to the Digital Worx website as well as trade using the website.
Digital Worx knows that you care how your personal information may be collected, processed and used; we appreciate your trust that Digital Worx will do so carefully and sensibly.
The information provided by you helps us personalize and continually improve your shopping experience at Digital Worx. Here are the types of information we gather.
  • Automatic Information: Digital Worx receives and stores certain types of information whenever you interact on the Digital Worx website or communicate with Digital Worx by email. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your web browser accesses Digital Worx.
  • Information You Give Us: We receive and store information you enter on the Digital Worx website or that you may provide to Digital Worx in any other manner. Certain of the information provided on registration is mandatory to assist us in ensuring that the communications and transactions entered into with you may be completed effectively and lawfully.
  • E-mail Communications: To help us make e-mails more useful, we may receive a confirmation when you open e-mail from Digital Worx, if your computer supports such capabilities.

By providing the information to Digital Worx you consent to Digital Worx collecting maintaining, storing and processing the information, provided that Digital Worx shall:
  • not disclose your personal information to a third party other than to effect the transactions agreed to in using the Digital Worx website without obtaining your express consent to do so;
  • only disclose your personal information, without your consent, if legally required to do so;
  • be entitled to use the information provided by you to compile statistical or aggregated information in such a way that you may not be identified.

While Digital Worx and its affiliates shall take commercially reasonable care to safeguard the information provided by you to Digital Worx from unauthorized access or disclosure, Digital Worx does not represent or guarantee that the safeguards will provide absolute protection.
Any dispute arising out of or in connection with this agreement including any question regarding its existence, validity or termination, will be resolved in accordance with the law of South Africa. The language used during the dispute resolution process will be English. For the purposes of any arbitration:
  • you choose the email address chosen by you in registering as a purchaser; and
  • Digital Worx chooses info@digitalworxshop.com

By using the Digital Worx website and accepting the conditions of use of the website and trade conducted using the website you bind yourself to the terms of arbitration provided in this agreement.
Digital Worx adheres to the provisions of Chapter VII of the Electronic Communications and Transactions Act 25 of 2002 (“the Act”). Chapter VII of the Act provides protection to consumers and the provisions of the Act relevant to commercial transactions that may be effected on the Digital Worx website, as well as the information required in terms of the Act, are provided for your reference.
Return of products or cancellation of service agreements
Digital Worx shall, subject to the exclusions provided for below and the provisions relating to any return of products or cancellation of a service agreement, allow the return of products or cancellation of a service agreement, within seven days of the date of receipt by you of the products or the conclusion of an agreement to provide services. Exclusions from return of products or cancellation of service agreements
The provisions of this agreement relating to the return of goods and cancellation of any agreement to provide services shall not apply if:
  • any products and services are acquired by auction;
  • to services which commenced with the customers consent, (either express or implied) prior to the expiry of the seven day period;
  • where the price of the products or services depends on fluctuation in financial markets beyond the control of Digital Worx;
  • where the products are personalised or made to the customers specifications;
  • where the products by reason of their nature cannot be returned;
  • if audio, video recordings or any form of computer software are either used or if supplied other than in digital form, if the seal on the storage media is broken;
  • the sale of reading material in whatever form.

Customers obligations on return of products and services
If a customer cancels any transaction in respect of which delivery of the products or services (to the extent that the may be returned) have been delivered, within seven days of the receipt of the products or services, the customer shall return to Digital Worx or it’s authorised agents, the products, undamaged in any manner, together with all packing materials and documentation delivered by Digital Worx or its agents, to the customer as well as a written indication of the customers choice to cancel the transaction.
The customer shall refund to Digital Worx all direct expenses incurred by Digital Worx or it’s authorised agents, in the delivery of the products and services ordered by the customer, as well as the direct expenses incurred by Digital Worx or it’s authorised agents in accepting return of the products and cancellation of the provision of services, arising as a result of the return of the products or cancellation of the services ordered by the customer.
Digital Worx’s obligations on return of the products and services
Within thirty days of return of the products or receipt of notice of cancellation of the agreement to deliver services Digital Worx or it’s authorised agents shall refund to the customer any amounts paid by the customer less any amounts due by the customer to Digital Worx as provided for above.
Full name and legal status of website owner: Digital Worx is the trading name and is wholly owned by Digital Worx Shop a company duly incorporated in terms of the company laws of South Africa.
Click here to view company details
Self regulatory or accreditation body: none.
Address for service of all legal documents: same
Description of Services: Digital Worx provides access to a variety of products and services that may be purchased online all of which are, or will be, described on the Digital Worx website.
Price of goods: Prices are displayed in the website and are subject to Digital Worx rights in respect of any mis-pricing stipulated in the clause dealing with Invitation to do business above. All prices of products and services displayed on the Digital Worx website are inclusive of Value Added Tax
u>Payment: Payment terms and manner of payment are stipulated in the clause dealing with payment above.
Terms and conditions governing this agreement: The full Terms and Conditions applicable to the access and use of the services provided on the Digital Worx website and any amendments thereto, shall at all times be available on the Website, save to the extent that they may be varied in writing by the parties. These terms may be accessed on this Website, downloaded and stored, or reproduced at any time.
Delivery of products or services: The anticipated time of delivery of any products or services, purchase using the Digital Worx website shall be indicated at the time that any order is accepted by Digital Worx
Transaction records and history: A full record of transactions effected using Digital Worx shall be available to the user for a period of 14 days from delivery of the products or services to the purchaser by Digital Worx or it’s agents.
By using the Digital Worx website and accepting the conditions of use of the website and trade conducted using the website you bind yourself to the terms of arbitration provided in this agreement.
Dispute resolution: The provisions governing Dispute Resolution are stipulated under the clause Dispute Resolution above.
Privacy and Security: The provisions governing Privacy and Security are provided for under the clause Privacy and Security above.
Minimum duration of Agreement: There shall be no minimum duration of agreements entered into between users and registered purchasers to use the Digital Worx website. All agreements shall endure indefinitely subject to either parties rights to terminate the agreement. The termination of the agreement by either party shall be without prejudice to any rights between the parties existing at the time of the termination, which shall endure beyond the date of termination.